Customer Data Platform FAQ

Thynk gives hotels revenue analytics that cover the entire commercial process, not only the stay. One data model: CRM, groups, events and catering data sit toge

A channel hub improves revenue analytics because every lead is captured with its source. In Thynk: Inquiries from Cvent, email, web forms and direct booking are

Connecting a channel hub with reservation systems helps hotels convert more business at the right price. In Thynk: All inbound leads arrive in one pipeline, so

Thynk can update booking cut-off dates automatically, so room block release dates stay accurate without manual work. Cut-off dates are set on the booking and ro

Prospecting calls logged in Thynk are included automatically in activity reports and dashboards. Log calls as activities on the account, contact or opportunity.

Thynk generates a Banquet Event Order (BEO) from the event details on the booking. Complete the mandatory event fields, such as date, times, function space and

Thynk manages group inquiries and proposals in one workflow, from first request to signed contract. Group inquiries are entered with a status that drives the ne

Thynk integrates PMS accounts with Salesforce to provide a unified platform for hospitality revenue management. A PMS account represents the connection between

Thynk.cloud synchronises commission records directly to Salesforce objects such as Opportunities or custom objects, enabling comprehensive sales and financial r

Cvent RFP integration improves revenue analytics by making every RFP a measurable record in the sales platform. In Thynk: Each RFP is tracked from receipt to ou