Thynk FAQ
General
Getting started with the Thynk hospitality platform: onboarding, terminology, support and best practices for hotels and venues.
Popular General questions
- Can I set up approval workflows for moving blocked events in Thynk?
- Should Agreed / Tentative, Blocked / Deducted, Forecast, and Pickup be managed and reported separately?
- How does Thynk support customers in different time zones?
- What B2B email tool features are required for GDPR compliance, pre-stay and post-stay emails, invitations, and automated messages for holidays and birthdays?
- Do you offer German-speaking support?
- Is there an existing contractor or employee currently fulfilling the specific accounting duties in the RFP?
- Can accounts be deleted in Thynk?
- What is the rate code flexibility (change in rate codes)?
- can system be able to identify deposit transfer between different events and trigger alert or exception report?
- Can Thynk store credit card details securely for after-event charges?
- Can you share how your other clients are setting up in Thynk where they have both meeting space and restaurants?
- Can Thynk connect with both OPERA and POS systems for events in F&B outlets?