How do I handle group cancellations and no-shows?
By Thynk· Published · Updated
The Cancellation Workflow automatically releases inventory back to general availability. No-shows are handled under your policies by updating the booking so that cancellation fees can be applied.
Full answer
Process group cancellations through the Cancellation Workflow whereby the system automatically releases inventory back to general availability so the space can be booked as needed. Manage no-shows according to your policies by updating the booking so cancellation fees can be applied.