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    Platform · Intermediate

    What are the best ways to apply discounts to packages in hotel CRM systems?

    By · Published · Updated

    Short answer

    Discounts can reflect customer profile, booking volume or promotions. In Thynk, you can apply a discount amount or percentage directly on the package line item within the booking.

    Full answer

    Applying discounts to packages in hotel CRM systems involves flexible methods to adjust pricing based on customer profiles, booking volume, or promotional campaigns. A hotel CRM is designed to manage customer relationships and pricing strategies, including discounting. In systems like Thynk.cloud, discounts can be applied manually by entering a discount amount or percentage directly on the package line item within the booking. Additionally, predefined discount rules configured in the CRM can automatically apply discounts based on criteria such as customer type or booking size. native Salesforce price books allows synchronised discount management, ensuring consistent pricing policies across all sales channels. Thynk is built on Salesforce and is ISO/IEC 27001 certified and SOC 2 Type II compliant, providing secure and reliable discount handling. This multi-layered discounting approach supports revenue optimisation for hotels and venues managing group bookings, MICE events, or individual reservations. Effective discount management within hotel CRM systems enhances lead management and revenue analytics, driving better commercial decisions.
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