Hotel CRM Powered by Salesforce
Thynk's Hotel CRM is a modern, Salesforce-native platform designed for hotels, resorts, hospitality groups, and extended-stay brands. It unifies B2B sales, Groups, MICE, and Events in a single commercial ecosystem with real-time reporting.
Why Hotels Choose Thynk CRM
- Built natively on Salesforce
- Designed specifically for hospitality workflows
- Fully multi-property and multi-brand
- Integrates with Opera OHIP, Mews, Cvent, Sertifi & MeetingPackage
- Real-time availability, quoting, contracting and pickup
- Enterprise security inherited from Salesforce
Key Features
Unified B2B Sales
Manage accounts, opportunities, corporate production, and travel agent performance.
Groups & Room Blocks
Automate group requests, quoting, contracts, rooming lists, and pickup tracking.
MICE & Event CRM
Lead management, event design, BEOs, function space diagrams, menus, packages.
Analytics & Forecasting
Centralized dashboards, forecasting, pace, and production reporting.
Ideal For
- Hotel groups & chains
- Resorts & all-inclusive brands
- Independent properties
- Serviced apartments & extended stay
- Hospitality management companies
FAQ: Hotel CRM
What is a Hotel CRM?
A hotel CRM centralizes sales, groups, and event operations. Thynk is built on Salesforce and optimised for hospitality workflows.
Does Thynk support multi-property operations?
Yes. Thynk allows centralised sales, distributed operations, and consistent reporting across all properties.
What PMS and tools integrate with Thynk?
Opera OHIP, Opera OXI, Mews, Cvent, Sertifi, MeetingPackage, and custom APIs.