How does Thynk help manage and report on new customers?
By Thynk· Published · Updated
Thynk tracks every new customer's activities, life cycle and segmentation in one Salesforce-native record, with automatic sales reminders and drag-and-drop reporting on new-customer acquisition.
Full answer
Thynk gives sales teams a complete view of every new customer from the first enquiry onwards. Because Thynk is built on Salesforce, each account and contact carries its full activity history in one place.
- Activity tracking: last activity, emails, calls, tasks and meetings are logged against the customer.
- Customer life cycle: follow each account from lead to first booking and repeat business.
- Segmentation and automation: segment new customers and trigger automated follow-ups.
- Reminders: automatic reminders keep sales activities on schedule.
Managers can report on new-customer acquisition with drag-and-drop reports and dashboards, filtered by property, sales manager or segment.