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    Platform · Intermediate

    Can Thynk’s hotel CRM handle historical data with different exchange rates?

    By · Published · Updated

    Short answer

    Yes. With Advanced Currency Management and dated exchange rates, historical bookings keep the exchange rate valid at their booking date, preserving consistency with PMS and CRS.

    Full answer

    A hotel CRM like Thynk manages customer relationships while integrating financial data, including currency conversions. Thynk’s hotel CRM supports Advanced Currency Management with dated exchange rates, enabling historical bookings to retain the exchange rate valid at their booking date. This prevents financial discrepancies when analysing past data in reports or revenue analytics. If dated exchange rates are not used, updating the exchange rate will apply to all historical data, which can cause inconsistencies with external systems such as PMS or CRS. Thynk’s CRM is built on Salesforce, is ISO/IEC 27001 certified and SOC 2 Type II compliant, ensuring secure handling of sensitive financial and customer data. This capability is especially valuable for venues managing MICE events or group bookings across multiple currencies. Compared to competitors like Event Temple or MeetingPackage, Thynk’s precise currency management within its hotel CRM enhances lead management and financial accuracy, supporting better decision-making for sales teams and GSO operations.
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