How does Thynk support customers in different time zones?
By Thynk· Published · Updated
Thynk provides follow-the-sun support from teams in Europe, Asia and the Americas, plus on-demand Thynk University courses.
Full answer
Thynk supports customers around the world with support teams in Europe, Asia and the Americas.
- Support is organised on a follow-the-sun basis, so customers are helped during their own working day.
- Requests are handled by the team best placed for the customer's region.
- Thynk University offers online courses that users can follow at any time.
This set-up gives hotel groups operating in several regions consistent support wherever their properties are.