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    General · intermediate

    How does Thynk support customers in different time zones?

    By · Published · Updated

    Short answer

    Thynk provides follow-the-sun support from teams in Europe, Asia and the Americas, plus on-demand Thynk University courses.

    Full answer

    Thynk supports customers around the world with support teams in Europe, Asia and the Americas.

    • Support is organised on a follow-the-sun basis, so customers are helped during their own working day.
    • Requests are handled by the team best placed for the customer's region.
    • Thynk University offers online courses that users can follow at any time.

    This set-up gives hotel groups operating in several regions consistent support wherever their properties are.

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