What is hospitality software integration and how does it benefit hotel CRM systems?
By Thynk· Published · Updated
Integration keeps CRM data consistent with other systems; Thynk connects to PMS, Cvent, Lightspeed, Sertifi, Outlook and more via its open API.
Full answer
Hospitality software integration connects the hotel CRM with other systems, such as the PMS, event sourcing platforms and POS. It matters because it removes double entry and keeps data consistent. Thynk, built on Salesforce, integrates with:
- PMS such as OPERA Cloud (via OHIP), Mews, SIHOT, Protel and StayNTouch.
- Cvent for RFPs.
- Lightspeed for POS.
- Sertifi for e-signature.
- Outlook and Office 365 for email and calendar.
An open API and integration middleware connect further systems, giving teams one reliable view of each client.