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    Configuration · Intermediate

    How does Thynk improve phone number handling compared to Opera OSEM or Tripleseat?

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    Short answer

    Thynk’s native Salesforce foundation allows advanced validation rules and smooth data imports, and it supports international ‘+’ prefixed phone numbers natively, including in rooming list uploads.

    Full answer

    Thynk enhances phone number handling by allowing flexible validation rules that accept international formats, including the '+' sign, giving teams more flexibility than platforms such as Opera OSEM or Tripleseat. Accurate phone number validation is essential for hospitality software such as hotel CRM, venue CRM, and group booking software to manage global client data effectively. Thynk's native Salesforce foundation enables advanced customisation of validation rules and seamless data import workflows, including rooming list uploads with international phone numbers. Thynk supports these formats natively, improving lead management and channel hub synchronisation. This capability is vital for MICE and GSO operations that depend on precise contact details for revenue analytics and Cvent RFP integration. With flexible validation built in, Thynk streamlines event management and enhances operational efficiency, providing a competitive advantage in hospitality technology.
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