Skip to content
    Platform · intermediate

    What steps should I follow to ensure the Sync Flag is set to TRUE when a Guest Record is updated in MEWS?

    By · Published · Updated

    Short answer

    In Thynk’s Sliced Bread Rules, update the rule that processes Mews guest records so it sets the SFMC Sync Flag to TRUE on create or update, then test and confirm the Salesforce contact reflects it.

    Full answer

    To ensure the Sync Flag (SFMC) is set to TRUE upon updating a Guest Record in MEWS, access the Sliced Bread Rules configuration in Thynk.cloud. Locate the rule that processes Guest Records from MEWS and modify it to include logic that sets the Sync Flag (SFMC) to TRUE whenever a Guest Record is created or updated. After making these changes, test by creating or updating a Guest Record in MEWS and verify the corresponding Contact record in Salesforce reflects this update.
    Was this answer helpful?