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    Thynk
    Platform · Intermediate

    What is hospitality software and how does it improve hotel operations?

    By · Published · Updated

    Short answer

    Thynk improves hotel operations with one shared booking, PMS synchronisation, tracked BEOs, automated follow-ups and live dashboards.

    Full answer

    Hospitality software brings hotel sales, catering and event processes into one system, so teams spend less time on administration. Thynk, a Salesforce-native hospitality commercial platform, improves hotel operations by:

    • Sharing one booking across sales, reservations, events and operations.
    • Synchronising room blocks and reservations with the PMS.
    • Producing BEOs and service orders with change tracking, so operations always have the latest details.
    • Automating tasks, reminders and deposit follow-ups.
    • Giving managers live dashboards on business on the books.

    The result is smoother handovers, fewer errors and better guest experiences.

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