What is a hotel CRM and how does it integrate with email notifications?
By Thynk· Published · Updated
Thynk's hotel CRM sends automatic notifications, logs Outlook emails, uses templates and converts emails into inquiries.
Full answer
A hotel CRM manages relationships and sales with companies, agencies and guests. Thynk's hotel CRM, built on Salesforce, works closely with email.
- Automatic email notifications alert users to new inquiries, assignments and approvals.
- Outlook and Office 365 integration logs emails and meetings on the right records.
- Email templates send confirmations, proposals and reminders with merge fields.
- The email AI copilot turns incoming emails into inquiries.
Teams never miss an important update, and every client conversation is captured.