How should hotels handle group inquiries that are unlikely to materialise in Thynk.cloud?
By Thynk· Published · Updated
Log every group inquiry through the Group Inquiry entry point and mark it as low probability or tentative, so sales teams can track and revisit it.
Full answer
Hotels should log all group inquiries using the designated 'Group Inquiry' entry point and mark their status as low probability or tentative. This ensures visibility and tracking, allowing sales teams to monitor and revisit doubtful leads effectively within the platform.