How do customer reminder notifications work in Thynk?
By Thynk· Published · Updated
Thynk sends rule-based reminders to users or customers, triggered by dates and statuses, and logs each one.
Full answer
Thynk sends automatic reminders so client follow-ups happen on time.
- Reminders are triggered by rules, such as booking status, inquiry date, option date or deposit due date.
- They can notify the sales manager or email the customer using templates.
- Every reminder is logged on the related record.
Because reminders use the latest data, sales and events teams never overlook an option expiry, a contract follow-up or a payment.