How often does Thynk refresh guest room availability from OPERA Cloud?
By Thynk· Published · Updated
Thynk refreshes OPERA Cloud guest room availability once a day by default, and also fetches current availability whenever a user fetches a room block in the Room Block Manager or refreshes the availability component; the schedule is part of the connector configuration.
Full answer
Thynk keeps guest room availability from OPERA Cloud current through a scheduled refresh, plus on-demand updates at the moments sales managers need the latest figures. Availability is held per property and room type in Thynk, so teams can check inventory and quote groups without leaving Salesforce.
How availability is updated:
- Scheduled refresh: by default, Thynk fetches availability from OPERA Cloud once a day for each connected property.
- When a block is fetched: when a user fetches a room block in the Room Block Manager, Thynk retrieves up-to-date availability for every room type at that property across the block's dates.
- On demand: users can refresh availability from the guest room availability component whenever they want the latest position before quoting.
The refresh schedule is part of the OPERA Cloud connector configuration, so it can be tuned to suit each property's pace of group business.
Combining a daily baseline with refreshes triggered by real sales activity means the figures a sales manager sees are fresh exactly when they matter: while building a room block and while checking availability for a new enquiry. This helps group and MICE teams make confident offers and avoid quoting rooms that are no longer free.
- Applies to
- OPERA Cloud Integration, Group Sales, Room Block Management, Bookings