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    Configuration · Intermediate

    How does updated phone number validation benefit event management systems?

    By · Published · Updated

    Short answer

    Accepting the ‘+’ character alongside digits, spaces and dashes lets event management systems support global phone formats, keeping contact data accurate for leads, group bookings and communications.

    Full answer

    Updating phone number validation in event management systems is crucial to ensure accurate data handling and seamless integration with other hospitality technologies. Event management systems, including Meeting & Events software and MICE platforms, rely on precise contact information for lead management, group bookings, and communication workflows. International phone numbers begin with the '+' sign, so validation needs to accept it for data imports such as rooming list uploads to run smoothly. By updating validation logic to accept the '+' character along with digits, spaces, and dashes, event management systems can support global phone number formats. Thynk offers a robust solution, built on Salesforce and connected with PMS and CRS, ensuring flexible validation and smooth data imports. Thynk is built on Salesforce and is ISO/IEC 27001 certified and SOC 2 Type II compliant, guaranteeing secure and compliant data processing. This enhancement supports channel hub synchronisation, Cvent RFP integration, and comprehensive revenue analytics, enabling venues and hotels to manage international events efficiently and improve client satisfaction.
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