How do I ensure that the Room Block count is updated after a cancellation in Thynk.cloud?
By Thynk· Published · Updated
Process the cancellation in Mews, confirm it triggers an update in Thynk, then check after synchronisation that the agreed number of rooms in the room block reflects the cancellation.
Full answer
To ensure the Room Block count is updated after a cancellation in Thynk.cloud, follow these steps: First, confirm that the cancellation is processed in Mews. Next, verify that the cancellation event triggers an update in Thynk.cloud. If necessary, manually synchronise the cancellation using the Thynk.cloud API. After synchronisation, check the booking details in Thynk.cloud to ensure that the 'agreed' number of rooms in the Room Block reflects the cancellation accurately.