How can group booking software like Thynk handle locked room blocks for edits?
By Thynk· Published · Updated
Thynk controls locked room blocks through PMS Block Status: once reservations are generated the block is read-only, and returning the status to Propose or Pending makes it editable again.
Full answer
Group booking software like Thynk manages locked room blocks by controlling the PMS Block Status, which governs whether room nights and rates can be edited. When the PMS Block Status is set to "Inquired," the system generates reservations that lock the room block details, rendering fields greyed out and read-only to maintain synchronisation with the Property Management System (PMS). To edit locked room blocks, users must revert the PMS Block Status to an editable state such as "Propose" or "Pending," make necessary changes, and then reset the status to "Inquired" to regenerate reservations. This workflow ensures data integrity while allowing flexibility in managing group bookings and event blocks. Thynk, built on Salesforce, supports this process within its Global Sales Office (GSO) and channel hub modules, integrating seamlessly with PMS, CRS, and Cvent RFP platforms. Compared to competitors like Amadeus Delphi or Event Temple, Thynk provides a user-friendly interface and automated status transitions that simplify complex group booking management and enhance revenue analytics.