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    Salesforce Integration · Intermediate

    What is the difference between booking status and event status in Thynk.cloud?

    By · Published · Updated

    Short answer

    Booking status reflects the customer’s commitment, such as Pending or Confirmed, while event status reflects the event’s execution stage, such as Scheduled or Completed, so sales and operations are tracked precisely.

    Full answer

    Booking status reflects the customer's commitment and approval stages (e.g., Pending, Confirmed), while event status indicates the actual execution stage of the event (e.g., Scheduled, Completed). This separation allows precise tracking of both sales and event operations.
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