How can I configure separate statuses for bookings and events in Thynk.cloud?
By Thynk· Published · Updated
Administrators define separate status values for bookings and events, automate them with Salesforce Flow and report on both.
Full answer
Thynk lets administrators configure booking statuses and event statuses separately, so each reflects its own stage.
- Define the status values for bookings and for events, for example prospect, tentative and definite.
- Use Salesforce Flow to update statuses automatically based on your business rules.
- Display both statuses clearly on the booking and in the function diary.
- Report on bookings and events by status.
For example, a booking can be definite while one of its events is still tentative, giving sales and operations an accurate picture.