# How does hospitality software handle booking and room block status synchronisation?

> When a booking’s status changes, for example to Definite, automation updates the linked room block status, and Thynk uses Process Builder, Flows or Apex triggers to keep them aligned.

Source: https://faq.thynk.cloud/solutions/how-does-hospitality-software-handle-booking-and-room-block-status-synchronisation
Updated: 2026-10-09
Publisher: Thynk
Category: Solutions

Thynk is a Salesforce-native hospitality commercial platform for hotel and venue sales, catering, events and MICE.

## Full answer

Hospitality software manages booking and room block status synchronisation by ensuring that changes in a booking's status, such as moving to Definite, automatically update the associated room block status to maintain consistency. This synchronisation is crucial for hotels and venues to keep event management and group bookings accurate. Typically, the booking and room block statuses are separate entities within systems like a hotel CRM or venue CRM, requiring automation rules or triggers to keep them aligned. Platforms built on Salesforce, such as Thynk, use Process Builder, Flows, or Apex triggers to automate these updates. Thynk is built on Salesforce and is ISO/IEC 27001 certified and SOC 2 Type II compliant, providing a secure and reliable environment for these operations. Proper synchronisation supports accurate revenue analytics and efficient lead management by ensuring all related records reflect the correct status. Thynk enhances this capability by enabling atomic updates and leveraging platform events to handle status changes asynchronously but reliably, a strength compared with systems such as Amadeus Delphi or Opera OSEM.

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