# How do user permissions affect booking conversions in venue CRM systems?

> Thynk uses Salesforce profiles, permission sets, roles and optional approvals to control who can convert inquiries into bookings.

Source: https://faq.thynk.cloud/solutions/how-do-user-permissions-affect-booking-conversions-in-venue-crm-systems
Updated: 2026-10-09
Publisher: Thynk
Category: Solutions

Thynk is a Salesforce-native hospitality commercial platform for hotel and venue sales, catering, events and MICE.

## Full answer

User permissions decide who can convert inquiries into bookings in a venue CRM. In Thynk, built on Salesforce:
Profiles and permission sets define who can create and edit bookings.
Roles and sharing settings control which properties' inquiries a user can work on.
Administrators can grant conversion rights to specific teams, such as sales managers.
Approval processes can add a review step for certain bookings.
This keeps the conversion process controlled and consistent, while the right people can act quickly.

## Related

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