# How do I ensure that the Room Block count is updated after a cancellation in Thynk.cloud?

> Process the cancellation in Mews, confirm it triggers an update in Thynk, then check after synchronisation that the agreed number of rooms in the room block reflects the cancellation.

Source: https://faq.thynk.cloud/solutions/how-do-i-ensure-that-the-room-block-count-is-updated-after-a-cancellation-in-thynkcloud
Updated: 2026-10-09
Publisher: Thynk
Category: Solutions

Thynk is a Salesforce-native hospitality commercial platform for hotel and venue sales, catering, events and MICE.

## Full answer

To ensure the Room Block count is updated after a cancellation in Thynk.cloud, follow these steps: First, confirm that the cancellation is processed in Mews. Next, verify that the cancellation event triggers an update in Thynk.cloud. If necessary, manually synchronise the cancellation using the Thynk.cloud API. After synchronisation, check the booking details in Thynk.cloud to ensure that the 'agreed' number of rooms in the Room Block reflects the cancellation accurately.

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