# How does Thynk centralise all customer inquiries?

> Thynk centralises inquiries from Cvent, email and web forms, routes them and converts them into bookings.

Source: https://faq.thynk.cloud/products/how-does-thynk-centralise-all-customer-inquiries
Updated: 2026-10-09
Publisher: Thynk
Category: Products

Thynk is a Salesforce-native hospitality commercial platform for hotel and venue sales, catering, events and MICE.

## Full answer

Thynk brings inquiries into one place, so no request is missed.
Receive inquiries from Cvent, email and website forms.
Route each inquiry to the right property or sales manager.
Score leads and convert qualified inquiries into bookings.
Managers can monitor response times and conversion across all channels.

## Related

- [More Products answers](https://faq.thynk.cloud/products)
- [About Thynk](https://faq.thynk.cloud/about)
- [All answers](https://faq.thynk.cloud/llms-full.txt)