# How does Thynk automate communication with groups?

> Thynk sends template-based, automated emails and reminders to groups, with every message logged on the booking.

Source: https://faq.thynk.cloud/products/how-does-thynk-automate-communication-with-groups
Updated: 2026-10-09
Publisher: Thynk
Category: Products

Thynk is a Salesforce-native hospitality commercial platform for hotel and venue sales, catering, events and MICE.

## Full answer

Thynk helps sales and conference services teams keep groups informed with automated, template-based communication.
Templates: emails and documents use templates with dynamic fields that pull in booking, event and group details.
Automated follow-ups: workflows can send reminders and follow-ups when a booking reaches a given stage or date.
Logged history: every email sent from Thynk is stored on the booking and account.
Automation saves time on routine messages and gives every team member the full communication history of each group.

## Related

- [More Products answers](https://faq.thynk.cloud/products)
- [About Thynk](https://faq.thynk.cloud/about)
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