# What steps should I take if I find unmatched PMS accounts with revenue in Thynk?

> Find the reason for the missing mapping, update or create the corresponding Thynk accounts, then re-run the report to confirm all revenue is matched.

Source: https://faq.thynk.cloud/platform/what-steps-should-i-take-if-i-find-unmatched-pms-accounts-with-revenue-in-thynk
Updated: 2025-11-10
Publisher: Thynk
Category: Platform

Thynk is a Salesforce-native hospitality commercial platform for hotel and venue sales, catering, events and MICE.

## Full answer

Investigate the cause of the missing mapping and update or create the corresponding Thynk accounts promptly. After adjustments, re-run the report to confirm that all revenue is accurately matched and reflected in your sales and catering data.

## Related

- [More Platform answers](https://faq.thynk.cloud/platform)
- [About Thynk](https://faq.thynk.cloud/about)
- [All answers](https://faq.thynk.cloud/llms-full.txt)