# What are new-device login alerts in Thynk?

> New-device login alerts notify users of logins from unfamiliar devices, with device, location and time details.

Source: https://faq.thynk.cloud/platform/what-are-new-device-login-alerts-in-thynk
Updated: 2026-10-09
Publisher: Thynk
Category: Platform

Thynk is a Salesforce-native hospitality commercial platform for hotel and venue sales, catering, events and MICE.

## Full answer

New-device login alerts tell users when their Thynk account is accessed from a device or browser not seen before.
The alert shows details such as device, browser, location and time.
Users can confirm the login was theirs or alert their administrator.
Identity verification can be required for new devices.
These alerts add protection to group, account and booking data. Thynk is built on Salesforce and is ISO/IEC 27001 certified and SOC 2 Type II compliant.
Find out more in the Thynk Trust Center.

## Related

- [More Platform answers](https://faq.thynk.cloud/platform)
- [About Thynk](https://faq.thynk.cloud/about)
- [All answers](https://faq.thynk.cloud/llms-full.txt)