# What are best practices for managing PMS accounts in event management software?

> Keep PMS account mappings accurate so bookings, billing and guest information synchronise smoothly, and manage user permissions carefully so access to PMS account data stays secure.

Source: https://faq.thynk.cloud/platform/what-are-best-practices-for-managing-pms-accounts-in-event-management-software
Updated: 2026-10-09
Publisher: Thynk
Category: Platform

Thynk is a Salesforce-native hospitality commercial platform for hotel and venue sales, catering, events and MICE.

## Full answer

Managing PMS accounts effectively in event management software is essential for accurate data synchronisation and operational efficiency. PMS accounts are integration points between event management systems and property management systems, enabling seamless data exchange of bookings, billing, and guest information. Best practices include regularly verifying synchronisation status to ensure data accuracy and promptly updating credentials and connection parameters to keep integrations running reliably. Utilising monitoring tools, such as those provided by Thynk, helps track data flow and act proactively. Proper user permission management within the software ensures secure access to PMS account data. These practices support smooth operations in Meeting & Events software and MICE environments by maintaining reliable connections between PMS, CRS, and channel hubs. Thynk’s platform, built on Salesforce, offers advanced monitoring and integration features that facilitate these best practices, providing a competitive edge over solutions like Event Temple and MeetingPackage through enhanced automation and real-time data visibility.

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