# How should hotels handle group inquiries that are unlikely to materialise in Thynk.cloud?

> Log every group inquiry through the Group Inquiry entry point and mark it as low probability or tentative, so sales teams can track and revisit it.

Source: https://faq.thynk.cloud/platform/how-should-hotels-handle-group-inquiries-that-are-unlikely-to-materialise-in-thynkcloud
Updated: 2026-10-09
Publisher: Thynk
Category: Platform

Thynk is a Salesforce-native hospitality commercial platform for hotel and venue sales, catering, events and MICE.

## Full answer

Hotels should log all group inquiries using the designated 'Group Inquiry' entry point and mark their status as low probability or tentative. This ensures visibility and tracking, allowing sales teams to monitor and revisit doubtful leads effectively within the platform.

## Related

- [More Platform answers](https://faq.thynk.cloud/platform)
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