# How does Thynk manage leads and pipelines through customer sales stages and conversions?

> Sales stages and booking statuses are customised to your SOPs, and Thynk tracks every lead, inquiry, proposal, booking and lost business with conversion rates shown in analytics dashboards.

Source: https://faq.thynk.cloud/platform/how-does-thynk-manage-leads-and-pipelines-through-customer-sales-stages-and-conversions
Updated: 2025-11-10
Publisher: Thynk
Category: Platform

Thynk is a Salesforce-native hospitality commercial platform for hotel and venue sales, catering, events and MICE.

## Full answer

Sales stages/ booking statuses can be customised according to your SOPs. All leads/inquiries, proposal, bookings and lost business are tracked along with conversion rates. You can view this information in several analytics dashboards as well.

## Related

- [More Platform answers](https://faq.thynk.cloud/platform)
- [About Thynk](https://faq.thynk.cloud/about)
- [All answers](https://faq.thynk.cloud/llms-full.txt)