# How do conference services teams track calls and appointments in Thynk?

> Conference services log calls, schedule appointments and follow-ups on the booking, with a full interaction history.

Source: https://faq.thynk.cloud/platform/how-do-conference-services-teams-track-calls-and-appointments-in-thynk
Updated: 2026-10-09
Publisher: Thynk
Category: Platform

Thynk is a Salesforce-native hospitality commercial platform for hotel and venue sales, catering, events and MICE.

## Full answer

Conference services teams track client contact in Thynk on the booking and account.
Log calls with notes linked to the booking or event.
Schedule appointments, such as site visits and planning meetings, synced with Outlook.
View a chronological history of all interactions.
Create follow-up tasks with reminders.
When sales hands over a booking, conference services have the full context, and clients enjoy a seamless experience.

## Related

- [More Platform answers](https://faq.thynk.cloud/platform)
- [About Thynk](https://faq.thynk.cloud/about)
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