# What is the recommended timing for sending thank you emails to maximise guest engagement?

> Send thank-you emails promptly after the guest’s departure, ideally within a day, to reinforce a positive experience and open the door to feedback and future offers.

Source: https://faq.thynk.cloud/general/what-is-the-recommended-timing-for-sending-thank-you-emails-to-maximise-guest-engagement
Updated: 2026-10-09
Publisher: Thynk
Category: General

Thynk is a Salesforce-native hospitality commercial platform for hotel and venue sales, catering, events and MICE.

## Full answer

To maximise impact, thank you emails should be sent within 24 hours of the guest's departure. This timely follow-up reinforces positive guest experiences and opens opportunities for feedback or future offers.

## Related

- [More General answers](https://faq.thynk.cloud/general)
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